- Perform daily, monthly, and quarterly reconciliation of financial data, including payment gateways, Nodal bank account, merchants, and Database.
- Identify and resolve discrepancies or variances found during the reconciliation process, collaborating with internal teams and external stakeholders as necessary.
- Utilize financial software and systems to extract and compile relevant data for reconciliation purposes.
- Prepare and maintain comprehensive documentation of reconciliation processes, ensuring accuracy, clarity, and consistency.
- Monitor and analyze financial data to identify trends, patterns, and potential issues, providing insights, findings, and recommendations to improve procedures and efficiency.
- Collaborate with cross-functional teams, including accounting, operations, and customer service, to gather and verify data.
- Assist in the development and implementation of reconciliation policies, SOPs, procedures, and controls to mitigate risks and ensure compliance with financial regulations and industry standards.
- Support internal and external audits by providing reconciled data, documentation, and explanations for identified variances.
- Involve in new business settlement framework implementation and testing.
- Handling chargebacks and customer refunds.
- Ensuring correct and timely settlements to merchants.
- Ensuring end to end reconciliation and settlement closure for monthly bookkeeping.
- Prioritization of recon issues and tracking the same, stakeholder management.
- Discussions with Product on automation of the recon process and improvements and fixes needed.
- Ensure effective follow ups and escalations, both internal and external, in resolving outstanding reconciliation items, process and system issues, as per agreed SLA / reconciliation matrix, DOA.
- Actively look for opportunities to standardize processes / automate / eliminate non-value-added activities and implement them for process improvements.
Qualifications & Skills:
- Must be a Chartered Accountant (CA)
- At least 5 years of relevant post qualification working experience preferably in a similar capacity.
- Knowledge of e-commerce platforms, payment gateways, and related financial processes is must
- Solid understanding of financial principles, and reconciliation methodologies.
- Proficiency in using financial tools (e.g., Excel) to perform data extraction, analysis, and reconciliation.
- Strong analytical skills with keen attention to detail and the ability to identify and resolve discrepancies efficiently.
- Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Ability to work independently and as part of a team, demonstrating a proactive and solution-oriented approach to problem-solving.
- Ability to take internal and external stakeholders along
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