AD/SM - Website Operations - eCommerce

Client: Leading eCommerce company

- Ability to identify the needs of the shopping users deeply and translate those needs to the right experience for the respective category

- Strategize, create and manage content on portal for each category

- Partner with Marketing and Business Development team to identify content and maintain smooth flow of information.

- Partner with Technology team for automation and execution on web site and mobile apps.

- Share and generate ideas on improvement of content and overall user experience.

- Should be able to work, manage and meet tight deadline; adhere to and exceed TAT and SLAs.

- Manage and overlook the team of Specialists for each category

- Ensure process compliance, create new process, identify gaps in current process and increase efficiency.

- Bachelors degree, 8+ years of total experience in website operations, content generation for website or mobile apps, project management, Catalogue

- Retail experience and Merchandising experience a plus

- Operationally strong person with an ability to understand users, eCommerce ecosystem

- Candidate should have good interpersonal skills.

- Should be an enthusiastic go-getter with the ability to partner with multiple teams.