AD - F&A Consulting - BPO

Summary of Role / Profile:

Focus of the Function:

Partner as a ‘Virtual Client’ - Design Optimized Solution for Clients with greater Focus on Finance & Accounts, Technological Augmentation, Best In Class Processes, Robust Control Environment, Seamless Transition, Operational Rigors and Commercial Model which Compliments both the Offered Product & Client's ROI.

Why does this job exist:

We need someone who can interact at CXO level and their second line to help convert potential clients along with our BD/Sales teams

How does the role add value:

Directly contributes to growth

How is this role unique from others:

This role is a combination of excellent Solutioning mindset, good commercial sense in structuring deals, and excellent customer facing skills (executive presence, ability to listen and address specific problems, articulate acceptable and reasonable solutions, etc.). The role involves estimation and negotiation with business and to lead an initiative from Stage 1 to deal closure and the transition to the delivery organization.

Who are the key relationships for this role:

The key relationships to be maintained in this role are with the BD/Sales/Practice Leaders/Functional teams

What are the minimum prior qualifications to be an applicant for this role:

MBA, approx. 8-10 years of experience (preferable)

What are the key initiatives & challenges facing this role in the next six months to three years:

- Solution development by understanding the relationship between Cost and SLA/SOW/Due Diligence.

- Front end with BD/Sales and be involved with direct conversion of deals

- Demonstrate thought leadership

- Stay up to speed with the changes

Specific competences ( Essential)

- Excellent communication – verbal and written

- Strong Presentation skills

- Consultative selling

- Creative thinking/innovative mindset

- Commercially Savvy

- Exposure to BPO industry

- Understands F&A spectrum

Specific competences (Desirable)

- Consulting background

- Strategic partnering roles.

Key Roles and Responsibilities- Knowledge, Experience, Education-External & internal contacts

- Own the solution design for F&A across all industry verticals

- Lead cross vendor discussions to discuss and design the final product.

- Work with internal teams to build the solution proposal

- Front end along with BD/Sales and contribute to deal conversion

- Be aware of market trends/changes/competitive landscape

- Able to work independently in a cross cultural environment, panning different time zones

- Deal with CXO level and their second line to sell our value proposition

- Experience in working in a fast paced & tight timeline environment

- Experience of working in BPO

- Understands F&A

- Excellent CAP, networking & presentation skills

- Multi-Stakeholder handling skills

- Excellent Project & time management skills

- Excellent analytical and execution skills.

- Very good command on MS-Office (Word, Excel, PowerPoint, etc.)

- Collaborative management and working style.

- Effective Communication skills.

- Should possess high degree of versatility, good interpersonal skills, and excellent time management skills.

- Should be able to handle pressure & long work hours, if necessary.

- Comfortable with frequent travel and able to work across time zones

- Should be presentable & confident

- The incumbent should be a very ‘hands-on’ person with a positive attitude.

- External: Client Leadership

- Internal: Sales/Lead Solution Architects/ Leaders/Business Leaders/Marketing

Contact - richa@mancerconsulting.com