- Candidates with prior collections or AR or customer service experience is must.
- Regular payment chasing/follow-up with the client.
- Reconciling complex accounts that have been escalated from the AR team
- Ensure Customers pay on time and chase any overdue invoices
- Improve and implement debt collection processes when there are any overdue invoices/payment
- Maintaining contact with clients to ensure invoices are clear for payment
- Resolving queries both internally and externally around outstanding invoices
- Manage account receivable team.
- Maintain strong relationships with all clients
- Candidates should be flexible to work with shift timings (India/ New zealand/ Australia)
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