Account Manager - Quantitative Research

Hiring for leading Market research company based at Mumbai.

Location: Mumbai

Job title: Account Manager

Department: Client Service

Overall responsibility:

- The Account Manager (AM) is part of the Client Service team. The primary responsibility is to work with Head of Client Service / Group Account Director to serve as a liaison between Company and its clients, with responsibility for revenue & margin assurance & appropriate high levels of service to those clients.

The Account Manager is responsible for:

- maintaining relationships with their identified clients, ensuring that their needs are being met and that they are receiving appropriate levels of service, in collaboration with the HCS / GAD on those accounts

- owning the management of revenue budgets set for those clients in close collaboration with the HCS / GAD

- acting as liaison between the Client and Company on all business-related issues

- developing individual job costs, monitoring job costs throughout a project and ensuring profitability

- day to day involvement with projects for his/her clients, including interpretation, development of recommendations and presentation of findings

- identifying & developing new business opportunities amongst existing clients and outside the existing client base with guidance from HCS / GAD

Years of experience: 5 - 7 years, purely in Market Research (should have done tracking, link, ad testing)