Account Manager - IT Software Services

Manager

Responsibilities:

- Foster and maintain client relationships through regular interactions.

- Identify and capitalize on upsell opportunities within existing accounts, with a focus on enhancing net retention rates and deriving more business from current clients.

- Formulate and implement strategies to optimize revenue streams and ensure client retention.

- Periodically review account performance to optimize growth opportunities.

- Collaborate with internal teams to devise strategies for account growth and retention.

- Channel client feedback into product development and improvements.