Account Manager - IT

- Prepare long-term and short-term goals and account objectives to run with the Account Management practice for Strategic Accounts.

- Build trust and long-term relationships with clients, being viewed as consultant / partner to discuss the vision / plans well ahead of time.

- To ensure strong knowledge of clientele by mapping, interacting at various levels and various departments with superior customer service skills.

- To run with various strategic initiatives in parallel, be organized and able to create multiple timelines, budgets, and schedules, own it and drive it along with Delivery Program and Project managers.

- Able to analyse problems and strategize for better solutions with various squads within the account team of QualityKiosk.

- Present trend to client and internal management stakeholders for sales, revenue, pipeline and other important initiatives. Present reports on account progress, quotas, and goals to senior leadership and stakeholders.