Account Manager - Global Forwarding Services

Account Manager

Job Summary:

- The purpose of the Senior Sales Executive - GF role is to grow the Global Forwarding (International Air, Ocean) services by securing new profitable and sustainable customers for the Branch/Area. Our Account Managers are driven to succeed, thrive in a fast-paced environment, and are excellent relationship builders. They will directly generate revenue and drive business by managing face-to face sales meetings, presenting recommendations for supply chain improvements, and closing the sales.

Job Description:

DUTIESANDRESPONSIBILITIES:

The duties and responsibilities of this position consists of but are not limited to, the following:

- Manages customer interactions including fostering relationships, making customer calls and closing deals

- Visits customers and potential clients within assigned territory 3-to-4 days per week

- Collaborates with manager to ensure alignment with branch strategies in forecasting, business planning, and pipeline development

- Demonstrates solid decision-making skills and ability to prioritize ever-changing daily tasks

- Effectively executes sales activities to meet or exceed daily, monthly or annual expectations

- Works closely with other internal departments to ensure a seamless and positive customer experience

- Consults with several levels of decision-makers and buying influences to understand customers' business challenges and supply chain goals

- Ability to develop tailored solutions that deliver value and support the customer's business strategy

- Prospects, plans, and conducts face to face visits with customers within Branch territory

- Interpretshowmultiplefactorseffectingmarketconditionscouldimpactacustomer'ssupply chain and can deliver a persuasive case for change

- Maintains & updates (minimum weekly) our CRM system

- Maintains a strong commercial presence in the local market place, participating or presenting at regional events

- Attends training sessions created to enhance relevant knowledge and skills

Solution Design:

- Ability to build a winning deal team using the right internal resources; leading and collaborating with International Air, Ocean & Rail and account management teams to develop a tailored solution

- Partners with customers to gather information on their needs, and offers tailored solutions based

- Manages conflict and navigates difficult conversations with customers or internal partners

- Builds and delivers proposals, tailoring each presentation to the customer

Process Efficiency:

- Leverages customer facing technology to ensure the right technology is matched to customer needs

- Influences customers to leverage automation and increase process efficiency from day one of implementation

- Use multiple media platforms to drive relationships forward and is comfortable within-person or phone-based conversations

- Organizes and prioritizes opportunities utilizing Atmosphere

- Negotiates appropriate payment terms and processes

- Uses internal tools and resources, including but not limited to service line and pricing SMEs, to determine customer pricing strategy

- Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS:

Required:

- Minimum 3 years of operations experience from a freight forwarder .

- Willingness to travel within assigned territory, minimum 3-4 days per week

- Site Specific: Fluent in English

Looking for candidates who has prior exp in below listed companies. (Can apply from these company only):

- DHL Supply Chain & Global Forwarding

- Kuehne + Nagel

- DB Schenker

- DSV

- Expeditors

- CEVA Logistics

- UPS Supply Chain Solutions

- GEODIS

- Hellmann Worldwide Logistics

- Yusen Logistics/NYK Logistics

- DACHSER

- Damco

- Bollore

Contact Details:

Mobile : +91 - 9503399715/8329499715