Account Manager - eCommerce

Role : Account Manager

Location: This position is based out of Bangalore, India and will require some travel

Role and Responsibilities:

- Managing the seller relationship by championing the seller's needs. Build strong communication channels at all levels of the seller's organization, set proper expectations, provide clear status communications, and manage towards a growth plan.

- Managing and driving the growth of the seller's business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller and to the company.

- Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and on boarding teams.

- Work with sellers to improve operational aspects of their business in providing a great consumer experience.

- Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the seller's current business and future opportunities. Publish recommendations and action plans based on data.

- Providing thought leadership around planning, roadmaps and execution

Prior Experience and skills:

- Experience in a highly analytical, results-oriented environment with external customer interaction.

- Proven analytical skills and demonstrated ability to manage the business by the numbers . Must be metrics-driven.

- Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented.

- 2-3 years of experience in account management/sales desired

- Deep understanding of and passion for e-commerce desired

- Experience with e-commerce, retail, advertising, or media would be an advantage

- Prior experience influencing C-level executives is highly desirable.

- Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable.

- Experience selling nascent (embryonic/start-up) products/services into new markets is desired.

- Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.

Deepa