Account Manager - Customer Connect - BFSI/Risk & Advisory Services Domain

Account Management professional with a strong understanding of BFSI, Risk & Advisory Services domain.

Job Description:

- Demonstrate a deep understanding of customer decision maker's strategies, priorities and needs.

- Maintain solid understanding of F&R propositions to initiate conversations and raise interest.

- Build and embed a long term trusted advisor relationship within their accounts.

- Drive growth by expanding F&R footprint within their accounts.

- Focus on maintaining overall customer engagement and expanding and retaining managed net revenue.

- Oversee all commercial activities within accounts, owning the end to end customer relationship.

- Drive efficiency in account administration (especially for lower value and growth potential accounts).

- Manage internal and external stakeholders and maintain networks to negotiate and close deals.

Qualifications And Experience Required:

- Strong understanding of customers and their business model and workflows.

- Strong product knowledge.

- Relationship building skills.

- Selling skills (identity, develop and articulate a complex proposition/consultative selling).

- Strong negotiation skills.

- Strong interpersonal skills, ability to develop and execute a sales plan, the ability to use a variety of technology with a high level of proficiency.

- Problem-solving ability to understand, articulate, structure and solve client needs.

- Presentation and communication skills: the ability to deliver presentations and communicate at all levels within an organization.

- Ability to collaborate with the account team.

- Significant work experience in applicable industry and knowledge of customer workflow required.

- Proven account management, sales or marketing experience in a customer facing environment required.

- Customer relationship management required throughout all levels within an organization.