Account Director - Mobility Platform

About Company : 

We are India's largest mobility platform and one of the world's largest ride-hailing companies. We are built on an entrepreneurial DNA. Innovation, experimentation and problem-solving are at the core of what we do. This has helped us revolutionize mobility like never before, helping build locally relevant and scalable solutions.

About Role : 

This role is about account management and leading subordinate staff. Your mission will involve managing relationships with clients, building business and leading account management team.

Responsibilities : 

- Plan budgets and activities for account management in the company

- Understand customer requirements and needs to offer suitable solutions and generate new business

- Serve as the point of contact for customers to build portfolio & resolve issues

- Ensure timely delivery of services and products to strengthen customer trust

- Communicate overall quarterly/annual progress to senior management and external stakeholders

- Lead team, provide feedback and counsel account staff to meet quotas/objectives

Essential Requirements : 

- 12-16 years experience in startup or marketing/ Ad agencies as account director or similar role

- Excellent communication and interpersonal abilities with aptitude in fostering long-term relationships

- Outstanding organizational and leadership skills

- Working knowledge of MS Office and/or relevant software (e.g. Salesforce)