Account Director - HR Consulting Firm

Job opening with a Global HR Consulting company for the role of Account Director

Location: Bangalore

Responsibilities:

Business Development & Sales:

- Identify and research appropriate customers for the companies products and services

- Develop and build relationships and partnerships with target customers

- Identify customer needs that can be met.

- Propose relevant solutions to meet customer needs.

- Sell products and services that ensure growth and profitability

- Prepare sales targets in line with overall annual budgets

- Convert initial leads into sales

- Work collaboratively with consultants for delivering solutions to clients

Customer Service:

- Be responsive to customers needs

- Build and retain customer trust

- Actively seek feedback from clients to ensure continuous improvement

- Proactively find solutions to address client challenges

Marketing:

- Take initiative through all actions to increase market share, brand recognition and company profile

- Leverage sales and marketing campaigns for targeted clients, industry sectors or specific products, as required

- Represent the Company through external networks, exhibitions and conferences

Other Responsibilities:

- Ensure collection of accounts receivables as per credit terms

- Adhere to pricing policies and ensure that sales targets are achieved at planned price levels

- Monitor costs incurred in the sales process to ensure that budgeted costs are not exceeded

- Comply with all internal staff protocols (eg. Leave forms, sales forecast reporting etc)

- Ensure that Sales and CRM systems (e.g. SFDC) are maintained meticulously

- Make recommendations for new & improved changes to existing protocols and procedures