Account Director - CRM - Media

Summary :

The Account Director Gr. II is the operations point of contact for the projects assigned across Digital Marketing & CRM. She/ He must have prior experience of managing and delivering CRM projects; practical knowledge of emerging digital channels and know how to leverage digital media for CRM Communications.

Key Responsibility Areas :

- Nurture client relationship by being an effective communicator, proactive in understanding internal & external client needs, demonstrate forward thinking and consistently delivering assigned goals and objectives.

- Develop digital & CRM communication briefs in collaboration with cross-functional teams as required.

- Demonstrate & adhere to project management discipline in projects - delivery management, time plans, scoping, resource allocation.

- Liaison with partners & vendors as required for the delivery of CRM campaigns.

Skills & Competencies :

- Experience in planning & managing delivery of CRM / royalty based programs

- Utilization of CRM tools

EXPERIENCE LEVEL :

- 6-8 years of experience in CRM /digital marketing operations in CRM or retail or consumer durable industry.

Salary range: 8 - 12 LPA