Account Director - Boutique Digital Marketing Agency

As an Account Director, you will be responsible for building and maintaining strong relationships with key clients.

What you will do:

- Serving as the main point of contact and trusted advisor for assigned clients.

- Developing and implementing strategic account plans to achieve client objectives and drive growth.

- Identifying opportunities for upselling and cross-selling agency services.

- Overseeing the planning, execution, and optimization of client campaigns.

- Ensuring the delivery of high-quality work that exceeds client expectations.

- Leading and mentoring a team of account managers and executives.

- Fostering a collaborative and high-performance work culture within the account management team.

- Managing account budgets and ensuring profitability.

- Monitoring financial performance against client contracts and agency targets.

- Developing strategies to retain and grow existing client accounts.

- Proactively addressing client concerns and providing effective solutions.

- Collaborating with the business development team to identify new opportunities within existing

clients.

- Contributing to pitches and proposals to secure new business.

What you need to have:

- Minimum of 6 years of experience in account management within an agency.

- Currently holding a Senior Account Manager position and ready for career growth.

- Proven track record of successfully managing client relationships and delivering results.

- Strong understanding of marketing and advertising strategies.

- Excellent leadership and team management skills.

- Exceptional communication and presentation abilities.

- A focus on achieving client satisfaction and agency growth.