Account Director/Account Manager - Public Relations

- Oversees a significant portfolio of clients(B2B) and demonstrates the ability to profitably grow clients and build long lasting client relationships

- Seeks opportunities to develop senior level client relationships and serves as the senior point person and trusted advisor for clients

- Provides overall strategic direction and quality standards and is dedicated to the achievement of outstanding results with a long-term perspective

- Attends important client events, meetings and account reviews to provide strategic input and ensure quality execution of client programs

- Pro-actively manages client expectations and quickly grasps problems, makes tough decisions and implements swift action plans to ensure client satisfaction

- Reviews existing client programs with account teams meetings to keep fully briefed on client activities and maintain high standards of client work

- Maintains an in-depth understanding of the client's business and challenges and proactively communicates with the client on market or industry issues and events which may affect them.

- May need to take the lead on issues and crisis management, media training, messaging workshops etc.

- Actively builds strategy and participates in campaign planning & execution.