Accenture - Leadership Role - Digital Transformation - Black Belt

Role : Operation Excellence Leader

Domain : Outsourcing / BPO

Mandatory requirements:

- Functional experience - Drive improvement initiatives through teams

- Experience on driving automation projects. (preferably not limiting to opportunity identification)

- Team leading experience

- Leadership presence

Preferred Skills

- Six Sigma Black Belt with good knowledge of Lean practices

- Strong Knowledge of Quality Principles and Techniques essential

- Needs to have worked in a BPO - Operational Excellence (or similar) function

- Certification in Lean and other quality practices added advantage

- Strong communication and presentation skills

Position Objectives

1. Drive Improvement projects on processes to improve

- Productivity

- Improve SLA performance

2. Interact with client/ internal stakeholders to drive and influence improvement objectives

3. Lead a global projects in OE

4. People manager for a team

5. Drives the OE program for a client/ clients in a site/ across sites

6. Acts as a mentor to Six Sigma and Lean projects for his influence

Relevant exp

- 10 to 14 years of relevant experience and 14-18 yrs of overall experience