Absolutdata - Manager - Survey Programming

Summary of Job Purpose:

Partnering with multiple stake holders (internal & external) to ensure smooth delivery of projects and process adherence at multiple stages, whilst managing allocated resources.

Key Accountabilities:

Technical

- Specs Management: Understanding and creating/modifying project specifications from business. Providing alternate specifications as per requirement

- Data Collection/ Programming: Understanding the research design and developing data collection platforms/ surveys around the same

- Data Processing/Validation: Understanding data cleaning needs from business problem point of view. Writing codes, creating macros, writing complex cleaning syntax.

Data Tabulation

- Reviewing and suggesting modifications to clients as per business requirement

- Estimating timelines and other requirements for the assigned jobs accurately

Quality/ Process Compliance & Improvement Initiatives

- Having a complete understanding of the various internal processes, ensuring adherence to the same by the team and maintaining and monitoring metrices/SLAs pertaining to the same

- Suggesting improvements to enhance the efficiency of various internal processes

- Reviewing quality requirements and deciding on the essential areas to be covered for QC

Client Servicing

- Managing client satisfaction, feedback process, managing services provided to clients and assisting project teams in client communication as and when needed.

- Carrying overall responsibility of project level client interaction

Project Management

- Managing multiple projects and stakeholders

- Managing various aspects of projects like general project management, resource management, client management.

People Management

- Handling a small sized team or managing people on project basis, subject to business requirements

- Being involved in appraisals, mentoring, training etc of team members.

- Encouraging teams members to achieve high level of service excellence

Communication

- Keeping all internal/external stakeholders updated on technical findings, issues or any other project related developments.

- Communicating with clients/vendors on all project related aspects, including managing client/vendor calls.

- Addressing small groups/teams to share project related information, as and when required.

- Providing timely and constructive feedback to team members.

Qualifications and Skills Required:

- Qualification: Graduate or Post Graduate in any of the disciplines- B.Tech/ MCA/ M.Sc (Comp Sc) or MBA with IT specialization

- Experience: 7-9 yrs relevant experience

- Exposure to managing multiple projects, leading small sized teams and handling client interactions in the past.

- Must-haves: survey programming and data processing using SPSS

Preferred:

- Tools: Wincross and Quantum OR Sawtooth and QualtricsTechnologies: PHP, My SQL/SQL, Java scripts

About Absolutdata:

Absolutdata combines Decision Engineering with advanced analytics to transform how companies across the globe make decisions. Over a decade of global services expertise includes big data, advanced analytics, predictive modeling, marketing analytics, CRM, IoT solutions and data management services. The NAVIK line of cloud-based products is changing the world by putting the power of advanced analytics into the hands of marketing and sales teams, line-of-business managers and researchers. Together, these products and services empower Fortune 1000 companies to make better marketing investments, create more lucrative customers, achieve operational excellence and compete at a higher level. Founded in 2001, Absolutdata is based in San Francisco and employs 450 professionals across offices in San Francisco, Los Angeles, New York, Chicago, London, Singapore, Dubai and Gurgaon. For more information visit the Absolutdata website, read our blog, and follow us on LinkedIn and Twitter. www.absolutdata.com