AB InBev - Senior Analyst - People Master Data Cell

Job Title: Senior Analyst - PDC

Location: Bangalore

Reporting to: Manager - PDC (People Master Data Cell)

1. Purpose of the role:

The primary objective of the position is to handle and support all Master Data process of H2R activities, generate confidential documents for employees applicable & Perform Projects in improvement areas and controls from GCC. The position will also be responsible for driving Key Responsible Areas KPIs with Data Quality Initiatives

- Responsible for deliverables in Workday module - Core HCM, People master data changes, Letter Generation, first point of contact for employee queries

- Ensure requests pertaining to the Business are accurately and timely processed in accordance with adhered SLA

- Involved in trainings, KT sessions to adopt the new ways of working and help team members when required.

- Identify the gaps in existing process and propose improved ways of working / automations/data quality

- Should work towards standardizing of the process and add value to the existing role.

- Delivers consistent results within the scope of responsibilities

- Problem solving attitude with RCA, Recommendation and fix in Workday/SAP/Other systems of Master Data

- Should be open to Growth Mindset and involve in Transformation/Improvement Projects

- Responsible and accountable to meet Business KPIs and Accuracy with meeting deadlines

- Perform Control and Governance with highly confidentiality of Data

- Develops strong network within the tower and with key stakeholders by leading Weekly/Bi Weekly Reviews (People Business Partners, Operations Leaders Directors/Managers, Key POCs in Zone)

2. Key tasks & accountabilities:

Handling People Master data with high sensitivity and provide support and drive projects with MDM team.

- To be able to resolve the issues for the H2R process in MDM and drive Data Quality initiatives with minimum impact to Business and People Cycle

- Excel and Power BI(good to have) expertise to create self-serviceable dashboards to provide meaningful and actionable inputs to the Business

- Drive KPIs and SLA improvement to showcase what went well, what gaps exist and what can we do to close these gaps (Root Cause Analysis)

- Working with multiple data sources like Workday, SAP HCM, other MDM tools

3. Qualifications, Experience, Skills:

- Bachelors or Master's in business management preferably in HR/Finance

- Preferred to have WorkDay/HRIS system & SAP Knowledge

- 2-5 Years of overall experience in Master Data, H2R Process, MDM Tools

- Excellent communication skills and Stakeholder Management

IT skills required:

- Work-Day Expertise for H2R Process, generating Letters

- SAP Expertise - Hands on experience to perform analysis for ongoing issues and fix

- Intermediate/Advanced Word, Excel and Presentations Skills required

Other Skills required:

- Prior Workday People MDM and Query handling for H2R Process highly desired

- Experience in a shared services HR environment with strong knowledge in People Master Data changes and Problem solving with Knowledge of Controls and Governances

- Demonstrate ability to take new challenges and achieve results in a fast-paced and changing environment

- Strong verbal and written communications skills with Key Stakeholder Management

Primary Responsibilities:

- Responsible for E2E Workday changes in the Organisation People data changes and monitoring

- Ensure requests pertaining to the Business are accurately and timely processed in accordance with adhered SLA for generating letters and H2R process of People Master Data

- Involved in trainings, KT sessions to adopt the new ways of working and help team members when required.

- Identify the gaps in existing process and propose improved ways of working / automations/data quality

- Should work towards standardizing of the process and add value to the existing role.

- Delivers consistent results within the scope of responsibilities

- Problem solving attitude with RCA, Recommendation and fix in Workday/SAP/Other systems of MDM

- Should be open to Growth Mindset and involve in Transformation/Improvement Projects

- Responsible and accountable to meet SLA & business KPIs for all master data changes with meeting deadlines on priority to support Business Partners

- Perform and responsible for Control and Governance Audits with highly confidentiality of Data

- Develops strong network within the tower and with key stakeholders