[24]7 Inc - Senior Director - HR Business Partner

- b- Sr. Director - HR Business Partner (shift timings : 2:00 to 11:00 pm)- /b-

Summary of essential job functions :

- Rewards and Recognition

- Performance Management

- Attrition Management and Retention

- Employee Engagement Initiatives

- Employee Satisfaction

Job Responsibilities :

- Formulate retention strategies and help retain talent

- Track performance of employees and manage the performance improvement program

- Conduct one-on-one and skip levels with the employees and supervisors, upto Manager level

- Evaluate EWS analysis reports and work with the process heads to develop employee retention strategies

- Conduct Annual Talent Review process for employees, and actively involve in their assessments

- Conduct quarterly ESAT surveys and develop action plans for improvement areas and sustain strengths

- Responsible for Auditing & maintaining all HR Processes & Policies and to ensure that the policies are amended on timely basis

- Present monthly dashboards related to Attrition analysis, EWS and Grievance management

- Organize fun activities and encourage participation of employees

- Organize Org wide fun/ team building activities and encourage participation of employees

- Escalation SPOC for all the escalations from employees with reference to payroll, HR Operations and Admin Facilities

- Researches issues and develops recommendations to resolve issues

- Conduct Exit Interviews

- Drive the Anti-Harassment Program

- Presenting monthly performance related data to the reporting authority

- Mentor, Coach and develop team members

- Nominate team members for training to enhance their skills and perform better

- Monitor team's performance and provide feedback; put employees on Improvement plan, when necessary