WNS - Sr Consultant

Brief Job Description: The person would be a change agent, responsible for building the Quality DNA of the organization through Training and certifications.

Key Responsibilities:

- Understanding the Quality Training needs of the organization

- Building relevant training material and conducting training to address those needs.

- Driving Ideation

- Driving projects across levels and verticals - quality certification

- Developing and mentoring the team of dedicated and part time trainers.

- Influence relevant stakeholders on the need for a robust quality DNA

- Build culture of continuous improvement.

PERSON SPECIFICATIONS

Work Experience (Mention No. of years):

Plan, implement and operationalize Six Sigma / Lean / Other Quality initiatives training and certification, to build the organizational quality DNA.

- 8-12 Years of Relevant Work Experience

- Worked in service/ BPO / manufacturing set up

Knowledge/Qualifications/ Competency:

- Post Graduates in any Stream

- Excellent Communication Skills

- Six Sigma/Lean certified with appropriate and adequate knowledge of statistical tools like Minitab

- Robust Team building skills

MBA / PMP

Sarika Biwalkar
Assistant Manager - HR- WNS Global Services (P) Ltd | www.wns.com
Gate No 4, Plant 10 / 11 Godrej & Boyce Complex, Pirojshanagar, LBS MargVikhroli (West), Mumbai,Maharashtra