WNS - Senior Group Manager - Risk Management - CA - Insurance Business Unit

Role : Senior Group Manager - Risk Management

Job Description :

- Managing, planning, developing and execution of the Operational Risk Management and Audit framework for the organization's Insurance Business Unit.

Location : Mumbai

Travel Requirement : Yes (should hold valid passport)

Duties and Responsibilities :

Lead the Operation Risk Management & Audit function for the insurance operation vertical covering risk management, audit and compliance detailed below:

Operation Risk Management :

- Manage the risk management framework for WNS client operations

- Develop, identify and evaluate Business Unit-level strategic and operational risks

- Evaluate internal processes / controls and update risk registers

- Gather and analyze risk-related data from internal and / or external resources

- Liaise with risk owners across the BU and client risk owners and monitor risk indicators

- Publish periodic risk dashboards, reports etc for internal and external stakeholders

- Follow-up for implementation of controls for key risks within timelines & escalate overdue issues

- Review the existing risk framework and recommend changes to risk assessment / review / monitoring methodologies

- Identify and evaluate process / transaction risks relating to existing and prospective clients

- Represent the Operation Risk Management & Audit team at internal and client governance meetings

Operational Audit :

- Manage the internal audit program for the Insurance Business Unit

- Design scope of audit assignments covering internal controls and policy guidelines basis the risk management activity for the business unit

- Plan audit assignments considering time and effort estimation

- Execute and manage the audit assignment by performing field-work and following the planned audit approach

- Evaluate internal processes and controls, and prepare audit reports with value added recommendations to management and audit committees

- Follow-up for implementation of controls for key risks within timelines & escalate overdue issues

- Liaise with external auditors to co-ordinate and discuss audit assignments, issues and audit observations

- Ensure that internal audit team is properly supervised, performs audit/investigatory work with planned approach and within agreed time frames

- Represent the Operation Risk Management & Audit team at internal and client governance meetings

Compliance :

- Plan, supervise and execute the compliance review Programme in line with the Business Unit's requirement

- Conduct awareness drives with the assistance of compliance SPOCs & Operations Teams

- Coordinate key reviews that are conducted by clients and external auditors.

- Point of contact for all regulatory communications across processes

- Point of contact for regulatory/compliance related requests by clients

- Point of contact for all audits across the Business Unit

Academic Qualification : Chartered Accountancy

Professional Qualification :

- 6-8 years experience in risk management and/or audit, with a minimum 3 year experience in Operational / Transaction Risk Management

- Independent, analytical and positive mind, excellent inter-personal and communication skills, ability to deal with people in different levels including senior management

- Knowledge of international regulators e.g. US, UK, Australian regulatory frameworks (e.g. Fed, FCA, APRA etc) will be an added benefit

- Conversant with risk-based audit approach, risk assessments and have flair for developing/using risk monitoring models and tools

- Good presentation and report writing skills

- Command over MS Excel, Word and Power Point