Manager/Senior Manager - Quality
We have a few Openings with Wipro BPS, in our Corporate Quality team please find below the details :
Job Location : Delhi NCR / Chennai / Pune / Hyderabad / Mumbai / Bangalore
Position Level : Deputy Manager / Manager / Senior Manager
Experience Required : 5 Years +
Education Background : BE / B Tech/ MBA from a Premier Institute, with Black Belt Certification .
Job Details :
- Review of quality management plan for projects
- Participate in project management reviews & provide independent assessment of project's quality related performance
- Facilitate adoption of quality assurance methodologies / frameworks eg., Agile, Lean, Six sigma
- Check effectiveness of release reviews & closure status of non-conformances from reviews & audits, root cause analysis & implementation of corrective & preventive actions
- Execute internal projects working with dispersed cross functional teams on organizational process (re)- design or industry specific business processes
- Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship
- Suggest and drive Process Improvements and process re-engineering for various projects and line of business.
- Evaluate adherence to policies & processes on tools usage, reuse, quality related training programs & certifications in projects
Skills Required :
- 5 + years of strong functional knowledge of Quality & Process re-engineering
- Program management & change management
- Problem solving tools/ analytical skills
- Excellent communication / interpersonal, facilitation skills
- Consulting experience in Shared Services Set up/BPO space is desirable
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