Wipro - AM/Manager - Syndicated Loans

Summary of the team's activity

Loans Operations Platform (LOP) is responsible for processing the Loans portfolio of a number of branches around the world.

This relies on the accurate setting up of all new facilities and the general maintenance of all associated data through the life of the facility, tasks which are under responsibility of Business Support Groups (BSG).

The job holder will have day to day responsibility for the administration of all facilities and associated products linked with these. Ensuring that all Business-As-Usual processes are undertaken in a timely and efficient manner and necessary controls are adhered to.

Different types of Loans are included:

- Bilateral Loans

- Export Finance (agent and participant)

- Syndicated Loans where the bank is agent

- Participant Loans

Most loans are denominated in major currencies (single or multiple currencies).

Key Responsibilities

As a manager of the team:

- Full responsibility for the day to day running of the team which consists of 10 to 15 staff.

- Organise the team, workflow, and processing to optimise productivity and efficiency with the allocated resource, minimise risk and issues and improve the quality of processing keeping operational errors to a minimum.

- Ensure that all necessary controls and reporting are undertaken on a daily, weekly, monthly basis.

- When required liaise with the Business Lines, Middle Offices and Business Support Groups within branches to make sure that new deals are set up correctly and existing deals are processed correctly.

- Act as a Senior Loans Administration officer on complex deals or as a back-up of Senior Loans Administration officer of his/her team (see relevant job description for details).

- Responsibility to escalate any issues/problems or control gaps to Head / Deputy Head of the Platform in a timely fashion

- Responsible for staff related issues such as: performance reviews, coaching, training.

- Actively assist in the training and development of those staff directly accountable for providing coaching, training, guidance and supervision.

- Monitoring performance of the team (producing KPI, dashboards- ), looking to identify areas of improvement ensuring quality of processing for stakeholders at all times

- Coordinate with the Head of the Platform on staff related issues such as: training, holidays, assessment process, recruitment.

- Maintain an up to date set of procedures for the products and processes related to their portfolio of Loans.

- Ensure consistency and homogeneity of processes and practices across teams by liaising with other team leaders.

- Ensures that Service Level Agreements signed with the branches are respected, be a guarantor of the engagement of

GELOP towards the branches.

- Calculating service fees and invoicing branches serviced.

- Work on their portfolio with ad hoc Project Teams to organise on boarding of new countries, and implement new versions of existing systems (e.g COMBO, LMT) or new systems.

- Provide assistance and support to the management of the Global EBONI Loan Operations Platform at all time