VP - Travel Solutions - BPO

Domain: Mandatory – Travel; Additional - Insurance, BFS, R&A

Level: VP level (Cluster Lead : Travel Solutions)

Position is based in: Gurgaon (Highly Preferred, since the team is entirely based there)

Overall Responsibility:

- Lead the process of defining, articulating and support the selling of Travel propositions and solutions.

- Take a proactive role in embedding Travel into Industry-specific BPO offerings, and driving the Go-To-Market strategy for such embedded BPO offerings.

- Demonstrate sound thought leadership around Travel best practices, models, frameworks, trends, etc.

- Lead practice development in focus domains; Analyze industry value chain, Identify process Improvement, orbit shifting changes, related opportunities across the value chain, build solutions to address these opportunities

- Would be handling a team up to 10 (AVP level & below)

- Support Business Units in building business plans, go-to-market strategy and help organization in executing it

- Work with Internal (Sales, Marketing) and external (clients, advisors) stakeholders to create demand and deliver industry-leading value propositions / solutions

- Work with Business Units to incubate new solutions through consulting, diagnostics, POCs etc and deliver successful outcomes

- Provide direction to the team on generating reports on company/competitor profiles, clinical trial mapping /analysis, forecasting, product benchmarking and licensing support

- Provide sales support in terms of writing proposals, providing time-effort estimates and creating samples/ demos/ prototypes

Desired Profile:

- Overall experience of 12+ years in delivering Travel Solutions/operation with atleast 5+years in Travel Solutions

- Need to have broad-based industry & functional experience, i.e. across travel and logistics

- Post Graduate (MBA / Master’s degree)

- Experience in multiple data sources such as primary market research, secondary data and syndicated reports

- Understanding and experience in Travel Domain