VP - Global Head - KYC Quality Control - BFSI

Discipline - Banking

Subsector - Banking Operations

Location - Mumbai

About our Client - Our client is a leading retail, corporate and investment bank with rapid expansion of their operations in APAC region. As a global employer of choice, they currently employ over a quarter of a million people worldwide. The Bank is seeking an experienced KYC Subject Matter Expert as a Global Head of Quality Control

Job Description - As a Global Head - KYC Quality Control and the Primary point of contact for Quality Control team you will be reporting to the Managing Director & Global head of Operations and will be responsible to:

- Manage geographically dispersed team of 5+ KYC experts

- Manage and allocate monthly quality control checks, evaluate accuracy and monitor status of population, adjust team workload as required, perform post quality end-to-end reviews of sample populations

- Achieve operational goals set, and deliver against agreed targets in terms of quality and productivity

- Help define and closely monitor operational metrics relating to volume, efficiency, and quality measures - Provide updates at regular meetings with Governance, Compliance, etc

- Manage remediation projects / initiatives and report on progress as required

- Ensure transparent and open people management culture within team

- Ensure all procedures, checklist and process maps are implemented and accurately describe the established processes

- Assess effectiveness of individual completed quality control checks as well as the effectiveness of the overall process and stakeholders

- Conduct root cause analysis within the overall client due diligence accounts approval process lifecycle by identifying & analyzing areas of common defect/issues/themes

- Propose appropriate corrective action plan and best practices recommendations for identified issues through the continuous improvement process

- Review Compliance feedback to ensure continuous improvements

- Assist with the preparation for audits - both internal and external regulatory reviews

The Successful Candidate - You will be a Post Graduate (MBA or Masters from a top tier University) with at least 12 years of experience in KYC, AML and Compliances as a Quality Control / Internal Audit Expert and would have worked for global markets extensively

- You should have excellent hands-on experience in rolling out Global programs of KYC and AML Compliances

- You should have flawless communication skills - both written & spoken

- You should have be brilliant in senior stakeholder management - both internal and external

What's on Offer - Market leading compensation coupled with a high visibility role to roll out the Global KYC program across all the APAC countries Leading a geographically dispersed global team of KYC experts

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