Role Purpose :   - Directing zonal operations to grow customer and revenue market share  - Responsible for managing gross and net adds/total revenue through market and distribution planning, channel management, customer service delivery and brand initiative implementation  - Ensuring smooth operations while identifying opportunities for cost control on an ongoing basis  Key Accountabilities :   - Deliver overall Customer Market Share (CMS) target for the zone  - Achieve targeted net adds for all products (voice - prepaid/postpaid, data, VAS etc) across all sales channels (Distribution, Retail, Direct, Enterprise, SME) in the zone  - Deliver overall Revenue Market Share (RMS) target for the zone - Achieve zonal revenue target across all products and channels  - Achieve savings on allocated SAC (controllable components), Personnel and G&A budgets at the zonal level  - Ensure higher visibility by executing communication and branding activities, in coordination with the circle team  - Bad debt management  - Collection infrastructure/ reach enhancement  - Guide zonal network resources and coordinate with circle teams as well as outsourced network agencies to provide inputs on O&M issues  - Coordinate with the network and sales team   - Manage changes in business, organization, people to ensure continuity and smooth operations  - Coaching, mentoring and retention of on-roll team members  - Management of off-roll employees and agencies (in CS, C&C, Sales)

Kerala

Vodafone - Zonal Head 

Vodafone - Zonal Head  ,Job Description for Vodafone - Zonal Head  in Vodafone in  Kerala for (6-10) years of experience. Apply Now!

Job Description for Vodafone - Zonal Head  in Vodafone in  Kerala for (6-10) years of experience. Apply Now!