Lucknow-Uttar Pradesh-India  Role Purpose :   Manage retail channels (Vodafone stores, VMS, ADVMS) and grow customer and revenue market share.   Key purpose of the role includes :   - Increasing footfall, conversion-to-customers and sales / footfall at the retail channels  - Increasing profitability of Vodafone stores, VMS, ADVMS through innovative sales and revenue maximization programs  - Enhance customer experience across all Vodafone retail outlets  Essence of Role - Key Accountabilities :   % of time   Sales :   - Achieve sales target for all products (Voice-Postpaid/ prepaid, data, VAS, handsets etc.) at stores, VMS, AD-VMS  - Facilitate roll-out of Vodafone retail outlets - Stores, VMS, AD-VMS (incl. selection of partners, location etc.)  - Ensure and monitor quality of acquisition through the retail channel  55%  Revenue :  - Achieve revenue targets at stores, VMS and AD-VMS  Profitability :  - Assist Store in-charges, VMS and ADVMS channel partners manage key operating costs - store operating cost, people cost etc.  Customer Service :  - Manage churn and achieve customer satisfaction for walk-in customers at retail outlets  30%  Marketing :   - Work with Marketing Team to recommend marketing, branding and promotion activities  5%   People :  - Oversee store in-charges, VMS and ADVMS leads  - Keep employee-retention and motivation levels high through regular reviews of performance of both on-roll and off-roll employees  - Identify gaps in performance of immediate team and ensure training to bridge the same  10%   Key Skills/Experience :   Essential :   Desired :  - Education  Yrs. of Exp : 4-6 years  - Management Graduate  - P&L management skills  - Understanding of organized retail management best practices and customer relationship management  - Leadership & people management skills  Retail experience in Telecom sector  To apply for this position, please apply through the Vodafone link

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Vodafone - Manager/Senior Manager - Zonal Retail Lead 

Vodafone - Manager/Senior Manager - Zonal Retail Lead  ,Job Description for Vodafone - Manager/Senior Manager - Zonal Retail Lead  in Vodafone in  UP Others for (3-8) years of experience. Apply Now!

Job Description for Vodafone - Manager/Senior Manager - Zonal Retail Lead  in Vodafone in  UP Others for (3-8) years of experience. Apply Now!