A Leading international banking services BPO is seeking to hire the under said  Designation: Vice President - Investor Services  Job Description: 	 - The Vice President will be responsible for the day-to-day supervision of a number of IS teams.   Responsibilities of a Vice President include:  - Managing the delivery of services to clients against a pre-agreed service level agreement.  - Providing oversight and guidance to their team. Ensuring that their team delivers services in a timely, accurate and compliant manner.  - Providing a point of escalation to Managers (and other team members as appropriate).  - Providing a point of contact and escalation to clients.  - Keeping line management appraised of operational issues in a timely manner.  - Keeping line management appraised of HR issues in a timely manner.  Service Delivery:  Oversee the delivery of the ongoing service to the fund Manager as outlined in the Service Level Description.  These services include:  - Providing authorized parties with copies of fund investment documentation.  - Provide investors and their nominees with statements, contract notes and other documentation in a timely manner.  - Providing fund Managers with ongoing reporting on investor activity.  - Work with their Managers and Team Leaders to ensure the timely and accurate processing of all Investor activity.   - Ensure that all activity is processed in line with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures.  - Act as a contact point and escalation to the Fund Manager for investor services related activity.  - Ensuring that the records of the fund are maintained in a complete and organised manner.  - Produce and review MIS and other internal operational reports that assist in the effective operation of the team.  - Scheduling the work of the overall team.  - Training and mentoring of individual team members with the assistance of Managers /Team Leaders.  - Provide honest, constructive feedback to the team to aid their ongoing development.  - Ensure that individual team members are aware of the policies, controls and procedures that apply to their role.  - Providing an escalation point for Sr. Managers / Managers / Team Leaders (and other team members as appropriate).  - Operational Issues  - Compliance

Mumbai

Vice President - Investor Services - BPO 

Vice President - Investor Services - BPO  ,Job Description for Vice President - Investor Services - BPO  in Teamlease in  Mumbai for (7-14) years of experience. Apply Now!

Job Description for Vice President - Investor Services - BPO  in Teamlease in  Mumbai for (7-14) years of experience. Apply Now!