Vice President - Global Messaging/Regulatory Filtering Operations - BFS

I am Nithya, & I represent Allegis Global Solutions - An US based Dollar 12 billion Staffing and Recruiting Company providing Human capital and work force management solutions to over 6000 customers globally including 90% of Fortune 500 firms. Our offering includes Strategic Resource Program (SRP), Managed Services (MSP), Recruitment Process Outsourcing (RPO), Executive Search and Consulting Services.

Role Description - Summary

As a Vice President of the Global Messaging / Regulatory Filtering Operations (GMO) unit, the person will have the responsibility of pro-actively identifying, measuring, monitoring and managing operational risk and control, including deliverables related to audits, BCM planning across GMO NOC India, and work with GMO Globally regional / functional heads to ensure consistent practices across GMO franchisee globally.

Responsibilities / Tasks

Key Responsibilities :

Operational Risk & Control:

- Facilitate an independent risk and control framework, challenge control weakness and deliver transparent risk based oversight within GMO franchisee.

- Advise and assist in mitigating risks that arise from weakness, errors and external event demands (Audit/Regulatory), in partnership with the business line

- Instill a control mindset across the GMO franchisee, ensuring that control focus is prominent.

- Follow a disciplined approach to ensure that the new Control remit is followed across GMO franchisee India and globally wherever needed / applicable.

- Understand the impact of errors, timely escalation, remediation and lessons learnt to facilitate reduction of operational losses or near misses. Manage incident reporting through the agreed GTO framework and work extensively with the business line to identify root causes and implement robust remediation plans. Ensure senior stakeholders are informed and that corrective measures are assigned, tracked and closed.

- Educate and provide relevant training to promote awareness and accountability.

- Create, assess and challenge relevant control indicators. Undertake intrusive analysis and, where required, drive through solutions.

- Establish linkages as applicable e.g. to GTO / COO Top Risks, STARC etc

- Provide analysis and MI to GTO Senior Management

Business Continuity:

- Serve as the key relationship and control manager and risk advisor representing GMO NOC India franchisee, to all India business and infrastructure units for BCM functions

- Review and challenge business continuity planning at 1st line, engage with BCM organisations including senior management on BCM risks and controls.

- Develop and execute a risk-based business resilience strategy for GMO NOC India franchisee and ensure to achieve continuous improvement by proactively adapting to the changing risk environment, business requirements & technical changes.

- Further develop and maintain the BCM framework requirements.

- Develop and conduct training around BCM framework, tools and processes.

- Monitor business adherence to Global BCM Policy & Standards, including:

Business Continuity Planning and development of recovery solutions

Business Testing

Call Tree & Emergency Communications

Awareness Training

- Maintain MIS reporting which includes: (i) measure of BCM readiness, (ii) recoverability capability and resilience and (iii) residual risk

- In conjunction with the Protective Intelligence, business and infrastructure functions assess and communicate the potential business impact of identified threats

- Represent GMO NOC India franchisee for BCM in bank's applicable risk and governance forums and ensure effective risk reporting

- Plan and co-ordinate GMO franchisee wide exercise/test programs including business recovery, IT disaster recovery sites test etc and monitor implementation by the businesses and functions

- Be prepared to manage any IRRM BCM related projects that requires representation from GMO NOC India / Global as applicable.

- Be prepared to assist in the firm's / GMO NOC India franchisee response during a crisis (Crisis Management).

- Interface with applicable regulators / stakeholders on matters relating to BCM 2nd Line of Defence

BCM Control:

- Establish risk controls across responsible business lines, in accordance with the Risk Appetite

- Supporting the process by which BCM operational standards are developed and implemented

- Review and challenge Risk Controls Self Assessments

- Assist with validation of risk mitigation and acceptance, control points, KRI- s, breech triggers and escalation processes

- Prepare BCM for controls assessment and the responses to internal audit findings

- Analyse, test & challenge the accuracy, relevance and completeness of reported information in order to help validate the authenticity of the information and resiliency of the business and infrastructure functions

- Interface with GMO Global Franchisee, group audit functions, CSBC etc;

- Develop and issue periodic and ad hoc reports

- Conduct risk and controls related awareness training

- Identify, monitor and where necessary challenge the BCM function's non-financial risk. For BCM, non-financial risks include: Disaster, Technology and Infrastructure Failure and other Business Disruption Risks

- Design, implement and monitor the implementation of controls and risk mitigation strategies for GMO NOC India franchisee.

Audit:

- You will be Responsible for deliverables related to audits (including the global audit plan and business monitoring process)

- Providing input to the risk assessments, audit plan and approaches

- Ensure that Self-Identified issues are identified, set up in the respective systems and closed in time

- Approving audit work papers and ensures that they meet the Audit methodology and quality standards

- Determine team involvement and individual responsibilities for each audit

- Reviewing and providing expert opinions on action plans provided by clients, audit, regulators, DCRO etc; helping them develop robust remediation plans

- Responsible for achieving audit reports with - Satisfactory- grades for GMO franchisee

- Obtaining/providing divisional sign off for closure of Significant and Important audit findings in line with GA methodology

- Liaise with 2nd Line of Defense for closure of Critical audit findings Liaise with 2nd Line of Defence for closure of Critical audit findings

- Support the risk deferral process for important findings

- Closely monitor progress of closure of audit findings and Self-Identifies issues

- Responsible for ensuring that testing conducted to assess design and operating effectiveness of controls at the time of finding closure validation is comprehensive and adequately documented

- Collaborating with relevant Regional Heads on a timely and effective basis

- Keeping abreast of pertinent industry, regulatory and business practices

Primary Working Relationships

- This position reports to the GMO NOC India head.

- The position interfaces other Managers, team members, Business Owners, sending location partners, GMO Regional heads, GT, DCRO, Audit, Regulators.

Experience / Exposure

Essential :

- Total experience of at least 12+ years, with at least 3 years of experience in operational risk management / audit / risk & control

- Demonstrable adherence to the Bank's Values and Beliefs

- Strong Control/operational risk management experience with an exposure to control practices

- Inquisitive and probing approach to problem solving and general assessment

- Embrace change and transformation to move towards the new Control approach

- Operations and/or Audit experience preferred

- Ability to remain objective and to independently raise areas of operational risk exposure, while maintaining an effective working relationship with the line and other areas within DB

- Experience handling projects independently i.e. strong Project Management skills/experience

- Ability to work well under pressure in a fast paced environment and always with professionalism

- Strong ability to identify process efficiencies, suggest improvements and implement where feasible

- Good analytical skills, high attention to detail, solid organisational and interpersonal skills

- Strong verbal and written communication skills with experience of reporting to senior management

- Good ability to interact with, collaborate, communicate and influence individuals at all levels

- Ability to be open minded, share information, transfer knowledge and expertise to team members

- Excellent presentation skills - reporting and classroom sessions

- Effective problem solving, decision making capability and leadership qualities

- Strong networking skills

- Strong and proven planning and organization skills

- Building relationships and influencing outcomes

Education / Certification

- Degree (Commerce Background preferable)

Nithya Seetharama
Allegis Global Solutions