Vice President - F&A Operations - BPO

VP - F&A Operations for a top BPO Company

- The focus of the function would be to provide leadership and expertise to running a large F&A organization. Also, the candidate would be accountable to driving improvements around process and productivity.

- Deliver on Financial goals for the business, identify opportunities for Growth & deliver on growth commitments; identify key cost metrics and ensure they are optimized.

- Partner with the BD, Solutioning, Sales team on Commercials, pricing, winning deals.

- Drive Process improvement in the process and continuously plan for process performance

- Person would be required to anticipate & plan for new business; prepare for infrastructure and other growth related requirements, plan for resources based on work type and work volume projection and current available head count and allocate responsibilities

- Incumbent would be required to review process performance and report out performance. Ensure adherence to SLA's as agreed for the respective processes.

- Regular liaison with the business contact points and senior stakeholders.

Essentials :

- 12+ years of experience in F&A Operations.

- Experience in managing large teams of approx 200 to 400 people.

- Prior Customer Management exposure is important.

Please Note : Only people from third party BPO in F&A operations and F&A Captive are preferred.