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Optum Careers

Careers at Optum, a UnitedHealth Group Company

Last Login: 03 July 2017

4836

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BPO

Job Code

271462

UnitedHealth Group - Senior Manager - Transition Pursuit Support

3 - 7 Years.Delhi NCR
Posted 8 years ago
Posted 8 years ago

Senior Manager - Transition Pursuit Support

Discipline : Project Management

Industry : General Project Management

Job Description :

Key Accountabilities and Responsibilities :

- Respond to RFP, RFI & RFQs from Transition perspective, leverages technology to assist in incorporating the pursuit transition plan for future transitions and assist pre-sales team to bid for prospect client.

- Knows the processes, procedures, and direction of each framework's scope of responsibilities.

- Establishes transition team activities and a communication strategy to ensure individuals involved are informed of the transition requirements and progress.

- Orients individuals to processes, procedures, tools, methodologies, and techniques for accomplishing the objectives of the business unit.

- Keeps close contact with related framework experts to ensure that the deliverable owners have the best advice and constructive criticism to make the correct choices and craft the right solution

Typical Outputs and Deliverables :

- Transition cost models

- Transition Plans and Schedules

- Statements of Work

- Project Management Plans

- Technical solution text

- Deal review decks

- Knowledge transfer Plans

- Resource Plans- Tools: Microsoft Project Plan, MS Word, MS Power point, MS Excel

No. of Openings : 1

Qualification : Typical Functional Skill required :

Business Process Improvement :

- Analyzes current business processes to identify areas in need of redesign or improvement

- Has the functional business knowledge and skills to do the job at a high level of accomplishment

Business Trends and Best Practices :

- Maintains knowledge of current and emerging global trends, products, services and industry best practices

- Understands business and / or technical forces that shape trends

- Applies knowledge of current and emerging trends when recommending solutions

- Has the functional business knowledge and skills to do the job at a high level of accomplishment

Client Management :

- Establishes a partnership with client project sponsor and supporting personnel

- Understands the client's business and environment

- Encourages open lines of communication

Serves as a : trusted advisor

- Documents client delivery responsibilities

- Manages client expectations obtains client buy-in to solutions

- Has the management knowledge and skills to do the job at a high level of accomplishment

OGS Knowledge :

- Understands and articulates OGS's vision, organizational structure, culture, philosophy, operating principles, values, and code of ethics

- Understands markets, products, solutions, and service offerings for specific operating group / business unit

- Has the functional business knowledge and skills to do the job at a high level of accomplishment

Customer Support :

- Understands relevant technical and/or business product and service offerings from a customer's perspective

- Applies knowledge to provide effective and efficient real-time support services to the customer base in areas such as help desk functions, customer call centers, technical support websites / hotlines

- Has the functional business knowledge and skills to do the job at a high level of accomplishment

Organizational Change :

- Demonstrates the ability to analyze, develop, implement, and monitor strategies for effecting change within an organization

- Demonstrates the key elements which include culture (values/attitudes/beliefs), executive and leadership alignment (sponsorship and commitment), transformation and mobilization (communication and capabilities), and organization design and human resource alignment (workflow structure or alignment)o- Has the functional business knowledge and skills to do the job at a high level of accomplishment

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Posted By

user_img

Optum Careers

Careers at Optum, a UnitedHealth Group Company

Last Login: 03 July 2017

4836

JOB VIEWS

145

APPLICATIONS

0

RECRUITER ACTIONS

Posted in

BPO

Job Code

271462

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