- The planning and management of application and infrastructure changes into major, minor and emergency releases, ready for testing and live deployment.
- The creation of the Release Policy Document describing the desired volume of content for major and minor releases and frequency of releases.
- The creation and stabilisation of processes and procedures to support the Release Management Service.
- The management of communications and expectations of customers and other stakeholders during the planning and rollout processes.
- The direction of dependent Change Approval governance processes to ensure proper approval prior to deployment into test and live.
- The direction of dependent Configuration Management governance processes to ensure proper population of the Configuration Management Database (CMDB).
- Minimum of 3 years experience in a release manager role
- IT Service Management experience in a large organisation with complex technologies; specifically experience in Release/Change/Configuration Management service provision areas (ideally to include experience of receiving service from an external provider)
- Project Management Lifecycle experience in a large organisation with complex technologies; specifically understanding of development and testing methodologies
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