Operations Head - Healthcare ( Coimbatore )  Yrs of Exp : 15 - 20 yrs  Location : Coimbatore   - Effectively lead and manage a complex, process and transaction oriented operations unit within the Technosoft, Coimbatore.   - Effectively managing the day to day delivery and ongoing processes improvement objectives that support our regional internal and client service, quality and efficiency targets.   - Drive the Technosoft culture towards a high performing business with peers and associates.   - Build and maintain a highly effective relationships with key stakeholders within Global Operating Centre and related regional business areas.   Experience and Education :   - 15 to 20 years of relevant industry experience. Education Post Graduate Degree in Management (preferred)   Role Attributes :   - Proven ability to develop and deliver against aggressive short-term and long-term objectives aligned with the organization's vision and mission.   - Establish and maintain a highly collaborative and proactive working relationship with key stakeholders within G.O.C. and senior executives and leaders in the regional businesses acting as the most senior point of contact for those constituents..   - Identifying and implementing opportunities for aggressive business process improvements that result in a better client experience and operational efficiencies.   - Be a visible champion of the Technosoft culture and insure high employee retention, high levels of engagement and measurable and continuous improvements in employee satisfaction. Be the role model and champion for a high performance culture within the team.   - Effectively manage a robust and well defined performance management process for all employees insuring constantly delivery against SLAs and KPIs and by attracting training and rewarding a high performance team.   - Ensure effective capacity allocation and utilization of resources across the team in order to maximize effectiveness and efficiency   Skills :   - Have successfully worked and been promoted within non - captive operation centre in a compliance oriented business.   - Managed 500+ people workforce across   - Must have experience in Healthcare ( payers and providers )  - Multiple complex teams with multiple level reporting   - In the detail leader, who works rapidly with operations managers to proactively avoid and re-actively resolve internal and customer issues.   - Have successfully demonstrated transformation / change management skills via role modelling and exceptional communication and leadership skills. Leads by doing and demonstrating.   Have completed multiple Process improvement initiatives across people and processes using at least one of the following processes :  - Six Sigma   - COPC - Four standards - CSP, OSP, VMO and HSP covering all aspects of operations that support the customer experience   - Lean

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Technosoft Corporation - Head - Operations - Healthcare Domain 

Technosoft Corporation - Head - Operations - Healthcare Domain  ,Job Description for Technosoft Corporation - Head - Operations - Healthcare Domain  in Technosoft in  Tamil Nadu Others for (15-20) years of experience. Apply Now!

Job Description for Technosoft Corporation - Head - Operations - Healthcare Domain  in Technosoft in  Tamil Nadu Others for (15-20) years of experience. Apply Now!