Please respond only if you match the following criteria:   Educational qualification desired:  - Preferably a PG (MBA), graduates from good colleges can also apply  - Candidates with certifications of six sigma and LEAN will be preferred  Experience:  - 3-5 years in operations in financial services/ ITES  - Must have handled teams of 3-5 pax  Location: Pune (prefer candidates who are already working in Pune)  Knowledge and skills required:  - Understanding of insurance and financial service sector  - Leadership and people management skills  - Communication and negotiation skills  Job responsibility:  - Delivery to the client and the customer   - To know the purpose of existence of the team and to be able to deliver on time   SLA management - Manage SLAs on Accuracy, productivity and TAT per agreed standards with internal/external stakeholders to ensure the smooth and efficient deliveries   - Responsible for managing available resources (people, process) effectively to ensure operational efficiency  - Stakeholder management - Maintain a day to day stakeholder interaction & develop relationship with first line managers of operating companies for constant flow of information on performance (daily, weekly, monthly), exceptions, expectations, forecasts, process changes & new opportunities   - Performance management and People development

Pune

Team Manager - Operations - Insurance 

Team Manager - Operations - Insurance  ,Job Description for Team Manager - Operations - Insurance  in Crescendo Global Services | Executive Recruitment Specialists in  Pune for (3-6) years of experience. Apply Now!

Job Description for Team Manager - Operations - Insurance  in Crescendo Global Services | Executive Recruitment Specialists in  Pune for (3-6) years of experience. Apply Now!