TCS - Solution Designing - End User Computing Desktop Services

1. Skills profile:

- Designing solutions for Infrastructure Services technical towers (listed below)

- Working on RFI/RFP responses (solutions)

- Conducting RFP presentations

- Conducting and leading Solution workshops

- Conducting and leading Infrastructure Studies

- Coordination and communication within and outside Infrastructure Services team

- High degree of customer interfacing

- Understanding of latest market trends andtechnologies for the specific tower/domain

- Good communication skills

- Prior experience in the above. Overseas experience will be an advantage

- Experience in services and not selling products

End User Computing (Desktop Services ) Experience in:

- BYOD

- Desktop OS

- Imaging

- Application Packaging

- Software Distribution

- Anti-Virus Management

- Software Licensing Management

- Patch Management

- Procurement

- Remote Desktop Management

- VIP Support

- Desktop Security

- IMAC, Break-Fix

- Desktop Troubleshooting

- OS Migration

- Desktop Tools