Roles and Responsibilities&nbsp;: - Recommend and prioritize initiatives that address the most relevant levers of promotion and detraction amongst customers (both for functions as well as the regions) - Identify a seamless plan of execution with OKRs, milestones, owners, timelines and risks/ contingencies - Track progress of initiatives &amp; act as PMO to flag/ address roadblocks - Present progress of initiatives and improvements in relevant internal forums and committees - Codify and coordinate the exchange of best practices across BUs / geos KPIs : - Achievement of business metric targets of each initiative including, but not limited to, NPS improvement - Timely scale up of initiatives - Progress and improvements updates - Initiatives dashboards/reports

Delhi NCR

Swiggy - General Manager - Customer Experience 

Swiggy - General Manager - Customer Experience  ,Job Description for Swiggy - General Manager - Customer Experience  in Swiggy in  Delhi NCR for (5-8) years of experience. Apply Now!

Job Description for Swiggy - General Manager - Customer Experience  in Swiggy in  Delhi NCR for (5-8) years of experience. Apply Now!