Job Description Designation:City Ops Head Experience: 8-12 years Location: Bangalore,Hyderabad - Good Experience in City Operations, responsible for P&amp;L - Customer Experience Ensure best quality product is delivered in committed time - Consumer complaints to be handled and solved - Restaurant Rating - Great consumer experience in food &amp; service for all brands. (City) - Reducing city Prep Time &amp; Ar P - Custodian of the operational SOPs for the chaint - Monitor Kitchen &amp; W.H.Audit and suggest action. Random audits to be conducted. - Financial Weekly meeting with Cluster Manager &amp; Cluster chef for weekly kitchen performance &amp; Update - Achieving AOP (Budget Vs. Targets) - Reducing city operational cost - Corp. tie ups &amp; External sales (Group. Swiggy) - Kitchen Financial &amp; Stock Audit (Secondary level) - Monthly MIS review with Cluster Managers &amp; Cluster Chefs - Brand &amp; Marketing - Brand Custodian &amp; increasing market share (City Level) - Implementation marketing activities to enhance consumer acquisition. - Competitor analysis &amp; market research for the city - Managing Clients and Consumer Expectations. - People Management - People training plan - People growth - City team performance review - Attrition - Process / Initiatives - Regional level process to ensure most optimum utilisation on resources - Regional level initiates for attain growth

Bangalore

Hyderabad

Swiggy - City Operations Manager/Head 

Swiggy - City Operations Manager/Head  ,Job Description for Swiggy - City Operations Manager/Head  in Swiggy in  Bangalore Hyderabad for (8-12) years of experience. Apply Now!

Job Description for Swiggy - City Operations Manager/Head  in Swiggy in  Bangalore Hyderabad for (8-12) years of experience. Apply Now!