RESPONSIBILITIES  - Leading and managing the team of Managers and Executives to offer the best Customer experience  - Strategizing and executing projects aligned with the company vision and setting timelines to reach those goals.  - Recruit & Manage the fleet of executives and ensure a healthy and efficient work environment.  - Setting the vision and direction of the team by managing individual and team performance expectations and goals.  - Monitoring real time service levels and schedule adherence. Performing ad-hoc analysis and reports based on business needs.  DESIRED SKILLS(Must Haves):  - Relevant work experience of 5-8 years in Operations with hands-on exposure in handling a large team of blue collared employees.  - Leading the Operations team in delivering the best Customer experience while having a 360-degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources.  - Experience in warehouse/fulfilment and fleet management.  - Excellent thought process in terms of real life problem solving.

Mumbai

Swiggy - City Operations Head 

Swiggy - City Operations Head  ,Job Description for Swiggy - City Operations Head  in Swiggy in  Mumbai for (5-8) years of experience. Apply Now!

Job Description for Swiggy - City Operations Head  in Swiggy in  Mumbai for (5-8) years of experience. Apply Now!