Objective of the role - Service Delivery will work independently also cross functionally with services partners / centers, warranty service operations team, parts/logistics teams, sales team and end customers.  Job Description:  This person is the leader for remote and field service delivery execution, development, and accuracy of performance metrics (daily, weekly, monthly, and quarterly). The field service performance metrics shall drive internal teams and field supplier(s) to produce requirements necessary to plan, develop, manage and support customer carry in services.   There will be dual responsibilities to this role ,   One is handling e2e service delivery and directly (independently) managing the field service delivery.   Requirements:  - Experience in field and remote service delivery and management experience.  - Experience with vendor management;  - Strong at data analysis  - Strong at task execution & problem solving   - Strong negotiation and influencing skills required  - Strong experience handling customer special cases.   - Good understanding of typical Services and Warranty legal terms and conditions   - Able to understand business finance and KPI measurements.   - Fluent in English communication   - Common technical knowledge  Traveling would be 90% in this role.

Delhi NCR

Mumbai

Bangalore

Service Delivery Manager - Consumer Electronic 

Service Delivery Manager - Consumer Electronic  ,Job Description for Service Delivery Manager - Consumer Electronic  in IndiHire Consultants in  Delhi NCR Mumbai Bangalore for (8-18) years of experience. Apply Now!

Job Description for Service Delivery Manager - Consumer Electronic  in IndiHire Consultants in  Delhi NCR Mumbai Bangalore for (8-18) years of experience. Apply Now!