Senior Temp Staffing Manager

Temp Staffing Manager

About Aasaanjobs.com:

Aasaanjobs.com is a recruitment company for entry level and mid-level jobs in the country. We are in the process of creating a digital identity for millions who play such a crucial role in the ever expanding service industry of the country.

The company envisions creating a consumer brand where hiring should be as convenient as ordering products online. The company is focused on disrupting the extremely frictional recruitment industry by making the process quick, convenient and smooth for all the collaborators. The playfield is a multi billion dollar domestic market and an even bigger international market which is looking for meaningful consolidation. Such a consolidation would ensure that people are not haggling with sub-standard products but are being offered a delightful one.

Started in 2013, the team is composed of young, energetic and highly motivated IIT Bombay alumni, coming from different professional backgrounds.

Position Description:

Temp Staff Manager: Responsible for setting up operations of interviewing, testing, and determining an applicant's suitability for placement at client locations as well as maintaining relationships with existing clients by providing excellent customer service. The Staffing Manager will partner with the management team to analyze staffing, organizational structures, production volume, responsibilities, and utilization trends in order to develop staffing guidelines for each facility. This person will work closely with the Operations Head to understand standard concepts, practices, and procedures within the firm. Success in the role will be defined on how this person achieves maximized efficiency in staffing each of the facilities. This includes reducing labor costs, minimizing contract labor utilization, and increasing facility production capacity while improving productivity

Manages the entire client staffing process onsite, including:

Create and manage the entire candidate screening process at the required temp staffing location

Present job offer, negotiate, close the transaction, and confirm start date and compensation; In cases where the candidate is not selected, tactfully informs candidate

Use a workforce planning/ timekeeping system to create and schedule balance of volume of sourced candidates from multiple agencies to the assessment centers

Manage the influx of candidates from the recruitment agencies in coordination with the business development team

Create a client servicing operations process; understand the macro and micro details of the JAF and be a point of contact for the client

Coordinate with Business Development team to create seamless sourcing structure at the required temp staffing location

Be on- call for any staffing issues that may come up during any time of the day/ evening, on the weekends, and on holidays

Assist in maintaining internal workforce data and reports, including: productivity, employee hours/ overtime, and contract labor tracking and monitoring

Managing staff absences to ensure that all engagements are staffed as required

Design a seamless system to track churn rate on the project site and ensure a pipeline of replacements according Aasaanjobs standards and negotiated contract with the client

Manage and coordinate Legal and Payroll operations and process, including

Lead and manage the local legal operations; coordinate with law firm to provide any assistance with procurement of licenses

Establish a grievance cell for employees on client's payroll; Handle any disputes that may arise with the client or employee or both, in coordination with our legal firm

Oversee payroll management team to make sure that we comply with all statutory compliances (PF, ESIC, LWF etc.)

Contribution to continuous improvement of processes, procedures and systems to ensure payroll systems remain fully operational at key processing and reporting times

Maintain up-to-date contracts with all temporary labor placement companies, and maintain current list of negotiated rates

Has to represent the firm in local tribunals if need be, and also act as a witness as and when required

Manage Sales meetings as and when required, including

Increase business in assigned territory by developing new customers as well as increasing business within existing accounts by identifying opportunities for other service lines and ensuring that the appropriate people are informed

Attends open houses, job fairs, trade shows and networking events to increase client and employee base

Support business by meeting and exceeding required goals in assigned territory

Managing employee performance and Customer Satisfaction, including:

Gathering feedback on employee performance and customer satisfaction

Managing on-going customer satisfaction, checking with client and family members for compatibility and compliance with Aasaanjobs standards

Completing employee performance reviews at regular intervals and managing staff recognition and discipline

Requirements

Must be dependable, flexible, and exhibit outstanding customer service and interpersonal communication skills.

Possess good planning and organization skills

2 to 3 years of experience in temporary staffing, corporate recruiting, operations, or management.

Knowledgeable in sourcing, qualifying, networking, assessing, job analysis and relationship management.

Have a basic understanding of legal limitations when it comes to sourcing and hiring, wage and salary trends, and direction of the chosen industry

Must be extremely adaptable and flexible and show the ability to manage competing demands, accurately prioritize as needs shift, and follow up on unfinished items.

Must be able to positively accept criticism and constructive feedback, and learn from mistakes.

Possess excellent cold-calling skills, with the ability to engage, negotiate and close an industry professional.

Exceptional written and oral communication skills are required.

Demonstrated ability to command the attention and respect of senior level leaders.

Ability to handle sensitive and confidential information appropriately.

Possess initiative to perform responsibilities independently and effectively with minimal supervision.

Strong working knowledge of Microsoft Outlook, Word and Excel

Must have the ability to quickly learn systems, processes, and procedures

Must possess the initiative to carry out tasks timely and accurately, be able to problem-solve and anticipate required task

Should be willing to travel, and stay at remote project sites according to the project requirement