Senior Retail Manager - Telecom

Salary Range : 10 - 25 LPA

Criteria :

Educational Qualification - MBA/Graduate

Experience - 2 to 10 Years in Retail Sales

Gender - Any

Location - Rajasthan

Job Responsibilities :

- Manage retail channels (Vodafone stores, VMS, ADVMS) and grow customer and revenue market share.

Key purpose of the role includes :

- Increasing footfall, conversion-to-customers and sales / footfall at the retail channels

- Increasing profitability of Vodafone stores, VMS, ADVMS through innovative sales and revenue maximization programs

- Enhance customer experience across all Vodafone retail outlets

- Achieve sales target for all products (Voice-Postpaid/ prepaid, data, VAS, handsets etc.) at stores, VMS, AD-VMS

- Facilitate roll-out of Vodafone retail outlets - Stores, VMS, AD-VMS (incl. selection of partners, location etc.)

- Ensure and monitor quality of acquisition through the retail channel

- Assist Store in-charges, VMS and ADVMS channel partners manage key operating costs store operating cost, people cost etc.

- Manage churn and achieve customer satisfaction for walk-in customers at retail outlets

- Work with Marketing Team to recommend marketing, branding and promotion activities

- Oversee store in-charges, VMS and ADVMS leads

- Keep employee-retention and motivation levels high through regular reviews of performance of both on-roll and off-roll employees

- Identify gaps in performance of immediate team and ensure training to bridge the same

- Ownership of revenue targets (through footfalls and sales/ footfall) for stores, VMS, ADVMS in the zone

- Accountability for total zonal budget allocated to retail channel - cost control (operating cost)

- Monthly reviews and planning for all stores, VMS and ADVMS with regular updates to the Zonal Head

- Team conflict resolution

- Coaching and training to store in-charges, and VMS and AD-VMS franchisee owners

- Staying abreast with market developments, customer preferences, retail outlook, company policies, procedures, sales process and legislation.

- Achievement of key targets (Revenue, Profitability) at an overall retail channel level

- Execution of strategies and plans at an overall level across stores / VMS/ ADVMS

- Development and retention of team members in stores/ VMS/ ADVMS

Interested Candidate can apply with updated CV.with following detail :

Current CTC:

Expected CTC;

Notice Period:

Current Company;

Designation:

Duration:

Last Company:

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Educational Qualification: