Role : Senior Manager - Quality, Certified Six Sigma Black Belt ( BPO / ITeS)  Location : Mumbai  - Identifying areas of significant Customer Business Impact and improvement opportunities therein and provide strategic direction & thought leadership   - Lead and Implement business process management system for new clients   - Drive and Track Quality DNA - training, testing & certification, lead any other analytics and productivity initiatives that come up   - Implementing Business Process Management Systems (BPMS) for newly Transitioned processes   - Coaching and Mentoring Process Owners and Team Members in DMAIC and Lean   - The role provides an opportunity to lead initiatives providing exposure to senior stakeholders Internal and External.   Job Description :   - Formulate strategies in order to meet the business requirements, customer deliverable's as well as ensuring the departmental performance against goals.   - Facilitate the teams to meet and improve on budget, cost, volume and efficiency targets (KPI's) in line with the business objectives.  - Define & implement the quality standards, processes & plans for various operations.  - Conduct audit's and prepare comprehensive reports with suggestions for improvements.  - Conduct investigation on discrepancies, errors, complaints, failures and adverse events requiring documented review and action .  - Analyze severity and effect of a defect and provide recommendations.  - Monitor process through process capability study.  - Mistake proofing of process through process/product design change recommendations.  - Strong Knowledge in measurement methods.  - Identify new supplier's & focus on their development through trainings.  - Improvement Projects - Six Sigma Black Belt  Desired Profile :  - Graduate / PG with 8+yrs of experience & Black Belt Certified  - Strong Process Knowledge & Process Documentation.  - Strong analytical skills & Co-ordination   - Data Analysis & Problem Solving  - Man Management  - Team Management & People Handling Ability  - Mentoring & Coaching  - Conflict Management  - Certified Six Sigma Black Belt from a reputed institute.

Mumbai

Senior Manager - Quality - Six Sigma Black Belt - BPO 

Senior Manager - Quality - Six Sigma Black Belt - BPO  ,Job Description for Senior Manager - Quality - Six Sigma Black Belt - BPO  in Antrors HR Solutions in  Mumbai for (8-12) years of experience. Apply Now!

Job Description for Senior Manager - Quality - Six Sigma Black Belt - BPO  in Antrors HR Solutions in  Mumbai for (8-12) years of experience. Apply Now!