Senior Manager - Quality Project - Finance & Accounting Process - BPO

The exposure to O2C/P2P/R2R (core F&A) domain is very important for this position.

Business is open to look at ops profiles too - we are not necessarily hung up for candidates in current Black/Green Belt stints.

Exposure to digital technologies and involvement in transformation drives in their current organization is a definite plus.

Key Accountabilities/ Job Description Project Deliverables:

- Lead Quality Projects for the business, individually complete 2-3 high impact projects per year per corporate guidelines.

- Identifying areas of significant Customer Business Impact and improvement opportunities therein and provide strategic direction & thought leadership

- Focus on Process improvement and cost reduction for clients to deliver tangible benefits

- Lead and Implement business process management system for new clients

- Drive and Track Quality DNA - training, testing & certification, Lead any other analytics and productivity initiatives that come up

- Implementing Business Process Management Systems (BPMS) for newly Transitioned processes

- Coaching and Mentoring Process Owners and Team Members in DMAIC and Lean

- Best practice sharing & implementation

Key Competencies:

- Exposure to F&A Processes is mandatory

- Competent in Project planning, Project Leadership and team facilitation

- Very strong analytical skills and result orientation

- Ability to learn very quickly and identify improvement opportunities - high energy and self-starting individual

- Facilitation Leadership skills - influencing skills, mentoring and coaching - to be able to drive change in the organization

- Very good communication skills

- Should be open to traveling to multiple client locations up to 3 months duration for short term or 12 months for long term assignments

- Knowledge of Statistical tools/Knowledge of various Quality Systems/ Knowledge of Minitab

- Ability to work in diverse teams and with multiple stakeholders