Job responsibilities   - Lead a dedicated team of professionals and executing deliverables.  - Ownership for a team and coordinate with internal international stakeholders. The Manage best-in-class delivery standards through responsiveness, attention to detail, overall quality of execution, industry knowledge and superlative end-client experience  - Oversee day-to-day operations, quarterly performance evaluations, professional development, monitoring and developing quality standards  - Proactively lead on best practices in talent acquisition, skills development, career management, succession planning and retention, aligned to the business vision  - Lead, innovate and work with the Operations leaders on strategic efforts to support the growing business.  Candidate Specifications   - Post-Graduate in any discipline  - 10-13 years of experience with a focus on quality of service delivery, workflow management and dealing with industry leaders, clients and stakeholders  - Success working in complex multi-tasking, multi-cultural environments with a great flair for working with people to drive results  - Demonstrated excellence in an operations and project management role  - Strong and mature people management skills and experience handling exceptions and scenarios that require strong decision making skills

Delhi NCR

Senior Manager - Operations - KPO 

Senior Manager - Operations - KPO  ,Job Description for Senior Manager - Operations - KPO  in Antal International in  Delhi NCR for (10-13) years of experience. Apply Now!

Job Description for Senior Manager - Operations - KPO  in Antal International in  Delhi NCR for (10-13) years of experience. Apply Now!