Senior Manager/Manager - Consumer Insights

Job Responsibility:

Lead Projects in selected businesses to execute and embed Customer Insight initiatives (eg. NPS Top Down and Bottom Up) so as to improve share, realization, brand equity, & customer recommendation.

Deep dive into consumers/ customers behaviors and decision making to identify insights through which we can increase their preference for brands; recruit and guide best-in-class partners/ research agencies to support process

Provide systematic development of deep, actionable customer insights in the businesses and at the Group level and support the business to convert them into business-building initiatives.

Education Qualification: MBA

Detailed description would be share by us at the time of discussion.