Senior Manager/Assistant Manager/Teal Leader - Resource Planning

Experience range : Senior - 6-8 years and TL/AM : 7-9 yrs

Job location : Gurgaon

Job Description & Specifications :

- Provides pertinent resource planning details and analysis to assist in supporting Competency / GTH Region fiscal planning activities.

- Coordinates with Recruitment and L&D team in supporting the on-boarding process for both campus and experienced hires into the service line.

- Makes sure that client serving professionals (CSPs) are scheduled on the appropriate engagements and development activities which support the CSPs career goals and objectives.

- Responsible for complex scheduling assignments.

- Required to work closely with multiple managers and other leaders to complete scheduling assignments.

- Facilitates the sharing of resources and best practices for a Competency / Region

- Proactively identifies and addresses staffing issues.

- Provides regular communication to Experience (Resource) Management (EM) leadership regarding EM activities, reports and issues.

- Appropriately prioritize staffing decisions based on engagement risk, specialization requirements, timing constraints, staffing continuity and geographic considerations.

- Identify performance or morale issues with client serving staff supported, address with Competency / Experience (Resource) Management leadership as needed.

- Identify over and under-utilized personnel, be proactive in identifying additional resources to bring utilization in line with their peers.

- Negotiate with client serving teams to shift time or create individual availability in order to meet staffing priorities for the Competency / Region.

- Consults with assigned Experience (Resource) Managers as needed regarding issues/conflicts they cannot resolve and maintains morale and connect within the team

- May have direct supervision and/or performance management responsibilities for team of Experience (Resource) Managers aligned to a Competency / Region

Avani Pathak

IT Recruiter

Akraya Inc.