Senior Corporate Accounts Manager - US Chemical Firm

Senior Corporate Accounts Manager - US Chemical MNC

Discipline - Sales

Subsector - Industrial

Location - Mumbai

About our Client - Our client is a global leader in water, hygiene and energy technologies and services. Around the world they cater to businesses in food service, food processing, hospitality, healthcare, industrial, and oil and gas markets. Our clients customers choose their products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals

Job Description :

- Identify key decision makers in assigned customers and cultivate relationships to ensure satisfaction and confidence in the company's offerings.

- Target Customer Corporate Level (C-suite, VP Operations, Quality, Engineering, and Sustainability) and key personnel at the most important Customer plants.

- Develop a relationship strategy unique to each customer based on current and future needs that fosters a long-term, trusted relationship

- Build and continuously update the Strategic Account Plan, and establish customer action plans to measure regular progress against the established action plan.

- Ensure alignment with Global Strategic Account Plans by liaising with respective Global Account Manager / Business Leader

- Communicate the Strategic Account Plan regularly to ensure all parties clearly understand the strategies necessary to meet assigned customers' current and future needs.

- Lead and coach employees in their area of responsibility, ensure constructive teamwork across borders and across hierarchical reporting lines

- Virtual Team Management Serve as the customer's final - service guarantee by ensuring that outstanding issues are resolved in a timely manner and to the customer's complete satisfaction.

- Serve as the knowledge expert with respect to understanding assigned customer businesses and collaborate with other key internal partners (Field Sales, Marketing, R&D, Supply Chain) to improve the overall customer experience provided, including innovation.

The Successful Candidate :

- BA/BS degree 5-8 years of B2B sales & Key Account experience with a large, international, matrixed organization

- Good working knowledge of Business English Ability and willingness to travel extensively

- Should have managed large and complex customers

- Experience managing others either directly or indirectly

- Customer service orientation

- Good technical background and understanding of customer's manufacturing processes

- Attractive Package

What's on Offer :

- High visibility role in leadership position

- Opportunity to work senior stake holders

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