- Manage the demand logged, validate/update/follow up on the demand fulfillment for Hyderabad Centre.   - Responsible for end to end Internal resource planning and fulfillment through available - Bench/Pipeline and resource exchange staffing fulfilments   - Responsible to deploy the internal talent Bank is the major task carried out on a daily basis by mapping them to the requirements.  - Monitor & prioritize critical requirements across Accounts and fulfilling the requirements within the SLA.  - Moving the staffing requests to recruitment team if skills are not found internally within available pool or from project releases across locations.  - Facilitating technical discussions and HR clearances for resource fulfillment  - Efficiency in on-boarding and mobilization of internal and external resources  - Successful in working with Onsite & Offshore Counterparts and supporting their requirements  - Weekly meeting with Delivery Heads and Delivery Managers along with the recruitment team.  - Partner with senior leaders to analyze, plan and recommend internal staffing to ensure and support business growth by projection planning in fulfilling the demand on quarterly basis  - Identifying training needs for associates to bridge the gaps between desired & actual project requirements in consultation with delivery managers.  - Accountable for billing resources on the project and pushing the Delivery teams to rotate the unbilled resources on to billable roles and hire off campus trained resources and keep them on the project for back up's.  - Helping Operations team to raise requests in tool with correct skills, location etc. for External resourcing  - Keep updating the Program/Project Managers/PMO's on the dates of associates getting released from their projects, so that they can either re-allocate them to their projects or release them for other projects  - Roll offs (Releases) from the project is tracked on a weekly basis and will update reason for release in the tracker.  - Counselling the associates along with HR, whenever associate is raising concern on accepting the role offered according to skills  - Responsible for updating internal database using ERP tool - PEOPLESOFT  - Managing Daily/Weekly/Fortnightly status call with all stake holders as per need.  - Monitoring the associates Span control (trainees, experienced / seniors-juniors) in the projects across location.  - Expertise in team collaboration, resulting in team building, conflict resolution, driving results and implementing transform.  - Accountable for billing resources on the project and pushing the Delivery teams to rotate the unbilled resources on to billable roles and hire off campus trained resources and keep them on the project for back up's.  - Helping Operations team to raise requests in tool with correct skills, location etc. for External resourcing  - Keep updating the Program/Project Managers/PMO's on the dates of associates getting released from their projects, so that they can either re-allocate them to their projects or release them for other projects  - Roll offs (Releases) from the project is tracked on a weekly basis and will update reason for release in the tracker.  - Counselling the associates along with HR, whenever associate is raising concern on accepting the role offered according to skills  - Responsible for updating internal database using ERP tool - PEOPLESOFT  - Managing Daily/Weekly/Fortnightly status call with all stake holders as per need.  - Monitoring the associates Span control (trainees, experienced / seniors-juniors) in the projects across location.  - Expertise in team collaboration, resulting in team building, conflict resolution, driving results and implementing transform.

Hyderabad

Resource Management Manager - BPO 

Resource Management Manager - BPO  ,Job Description for Resource Management Manager - BPO  in Live connection in  Hyderabad for (9-13) years of experience. Apply Now!

Job Description for Resource Management Manager - BPO  in Live connection in  Hyderabad for (9-13) years of experience. Apply Now!