redBus.com - Supply Manager

Key Responsibility Areas :

- Responsible for new city roll outs of the bus hire programs, basis market potential

- Create and execute supply plan for existing cities taking into consideration the demand patterns,

- Own implementation of systems and processes on new operator, vehicle and driver onboarding

- Responsible for supply hygiene, competitiveness of the platform, performance of sellers and create effective feedback mechanisms to ensure continuous improvements.

- Drive traveler delight through 100 % fulfillment and commitment to quality of service.

- Provide feedback to cross functional teams on business & product interventions esp. on the seller side

- Work closely with regional heads to grow Bus Hire business across geographies.

Competencies Required:

- Ability to work with Ambiguity - His bias for action and is goal oriented.

- Strong customer centric attitude and problem-solving ability

Qualifications :

- Graduation / MBA.

- 4-7 years- experience with at least 2 years with a travel aggregator in a similar role

Internal stakeholders :

- Product and Tech Team

- Calling agents Team (CRM) - BD Teams

External Interactions :

- Bus Hire Operators

- Travel agents / corporates.

- BTL Vendors