- Responsible for managing the following functional areas: Reporting, Surveys and Metrics; Requisition Management, including Postings,Develop and Manage Team.
- Customer Interaction and Relationship Management for all Operational Activities - customers include
Talent Acquisition Team
Customer HR Operations, HR Business Partners and Hiring Managers
- Develop Presentation Materials in Customer Review Meetings
Work closely with AGS Business Analytics and Reporting Team
Analyze Business Information to Identify Issues or Trends
- Risk Management for all Operational Activity
- Manage Relationships With 3rd party vendors
- Support in the Implementation of Solutions
- Point of Escalation for Operational Delivery Issues
- Assist Operations Analysts, when needed, in the coordination of timely interview schedules for candidates which occasionally require travel and/or communication with contingent agencies
D. NATURE AND SCOPE:
Overall Position Experience and Skills:
- Desired Skills & Experience:
- Displayed Ability to Manage and Lead a Team
- Demonstrated experience and ability to manage complex, global projects and implementations
- Ability to solve problems and present comprehensive solutions, business results and concepts to a leadership audience
- Strong Computer Software Skills, particularly MS Office skills (Excel and PowerPoint) and Recruitment Software
- Ability to interact and manage complex customer issues
- Understanding and management of technology partners- capabilities
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